our team of professionals work as an extension of your team to provide best in class solutions that your business needs.
MISSION
Our mission is to drive meaningful customer experiences by connecting our customers to theirs through CenterMaster – a dependable, easily scalable, and innovative in the cloud solution for contact centers.
ABOUT US
AcuCall is a leading provider of integrated contact center solutions with multichannel platform solutions designed to increase customer engagement and drive results to ensure optimal efficiency, increased revenue opportunities, and lower operating costs. AcuCall accomplishes this through the integration of state-of-the-art technologies that provide a blend of tactical and strategic elements that are unique in the contact center industry. Since 1999, AcuCall has been providing call center software and services to Fortune 100 and 2500 corporations and small to mid-size enterprises.
Executive Team
Stephen Ward
Chief Executive Officer &
Chief Technology Officer
Stephen has overall responsibility for AcuCall’s vision and strategic direction. His expertise includes over 20 years of success in global business. He has been directly involved in the design, manufacturing, and marketing of business-to-business technology-based solutions for over 20 years. Prior to AcuCall Stephen served as CEO of two early stage telephony and CRM software companies, Unovox and Voicesoft, and as president of Egghead Software’s Global Solutions Group which was acquired by Amazon.com. He began his career working for Sandy Weill at the Investment Banking Group of Shearson Lehmann Bros. Stephen holds bachelor’s degrees in business and economics from the University of Washington.