CUSTOMER SUPPORT
Support, by people, 15 hours a day.
Mon–Fri 8:00–23:00 ET · Sat–Sun 8:00–20:00 ET.
A phone number, not a chatbot. The people who answer know CenterMaster because they build and run it.
Call
The fastest way to reach a person during support hours.
Mon–Fri 8:00–23:00 ET
Sat–Sun 8:00–20:00 ET
Submit a service request
Email the details of the issue — the checklist below helps us find the right call fast.
[email protected]BEFORE YOU CALL
Have these ready
Four details that turn a long call into a short one.
- Campaign name — the campaign the issue happened in.
- Agent ID — whose call or screen it was.
- Time of the call — with the time zone, as close to the minute as you can.
- A screenshot — of what the agent or supervisor saw.
SALES IS A DIFFERENT DOOR
Not a customer yet?
This line is for teams already running on CenterMaster. If you're evaluating us, book a demo — you'll get a walkthrough on your own scenario, not a support queue.
Evaluating CenterMaster?
Support is for customers. For a walkthrough on your own scenario, book a demo — or call and ask for sales.