KEEPING CUSTOMERS CONNECTED

PROFESSIONAL SERVICES

Our team of experts is available to provide a wide range of support from consultation through implementation.  You decide the level of support needed.  Our team is dedicated to helping you achieve success by building a partnership to deliver on your contact center initiatives.

  • Consultation
  • Project Management
  • Network Assessment
  • Solution Design

  • System Configuration
  • CRM Integration
  • API Integration
  • Complex IVRs

  • Performance Testing
  • Campaign Management
  • Training

  • Consultation
  • Project Management
  • Network Assessment
  • Solution Design
  • API Integration
  • CRM Integration
  • System Configuration
  • Complex IVR’s
  • Performance Testing
  • Campaign Management
  • Training

REPORTING SERVICES

Outside of CenterMaster’s standard or canned reports, AcuCall’s Reporting Services provide you the data you need to drive results.  We understand the importance of timely and accurate data to measure performance and adjust business processes.

  • Routine Secure Data Transfers
  • API Integration

 

  • Performance Dashboards
  • Ad-hoc Reporting

  • Customized Operational Reports

  • API Integration
  • Routine Data Transfers
  • Performance Dashboards
  • Customized Operational Reports
  • Ad-hoc Reporting