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INDUSTRIES · SALES & SUBSCRIPTIONS

Existing customers are your best prospects. Reach them on purpose.

Renewals, add-ons, resupply and inside-sales dialing — automated where it can be, human where it should be.

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USE CASES

What our clients in sales & subscriptions run

The highest response rates for renewals, confirmations and add-on orders come from a phone reminder or a text. These are the campaigns built on that.

  • Renewal and resupply reminders

    A text or a call when the subscription or the supplies are due, with a way to renew right in the thread or the call.

  • Add-on offers by text

    Offer the next product to customers who already trust you, in a thread they can answer.

  • Inside-sales dialing

    The dialer calls and retries prospects, detects answering machines, and passes only live calls to your reps.

  • Lead nurturing by text

    Quick interactive texts linked to short videos or pages keep a prospect warm until they're ready for a rep.

  • Offer measurement

    Reporting shows which offer, product or service worked, so you tune the offer and not just the call volume.

CONSENT · DNC · CALLING WINDOWS

The rules we build around

CenterMaster is built to support your TCPA obligations. Here is what the platform and our team do about each rule.

Sales and subscription outreach rules and what CenterMaster does about them
The ruleWhat we do about it
Consent for marketing textsOpt-outs are handled in every thread, and we ask about your consent basis before a campaign launches.
Do-not-call listsOur team helps scrub your lists before they're loaded.
Calling windowsAfter 8 a.m. and before 9 p.m. in the recipient's time zone. The dialer calls each calling group only inside its own schedule, in local time.

CAMPAIGN BOARD

Every campaign on one board.

Renewals, add-ons and inside sales run side by side — texting and dialing, each with its own list, its own mode and its own report.

See the outbound dialerSee reporting & analytics

CASE STUDY · CLIENT NAME WITHHELD

Four years of resupply sales, in one number

SUBSCRIPTIONS · MEDICAL SUPPLIES · 4 YEARS

Medical equipment resupply sales

Context
A company that sells medical equipment directly to consumers and services them with monthly or quarterly supplies.
Challenge
Get more out of internal and outsourced sales teams: higher productivity and higher contact rates.
What we did
Monthly managed services — campaigns, dialing and reporting — billed on usage and success.
Results
+400% revenue over 4 years · no fixed costs

Numbers as reported by AcuCall for this program; client name withheld by agreement.

Ask about this program

Questions we hear

Do we need a CRM?

Up to you. CenterMaster includes a built-in CRM for managing communications and exporting to your sales history at no extra charge.

Can you measure which offer worked?

Yes. Reporting measures the offer, the product and the service — not just the call — so you can tune both the offer and your product mix. See Reporting & analytics.

Can sales reps text from the platform?

Yes. Reps text from CenterMaster, with threads queued by skill, and ITR runs quick text campaigns — offers, surveys, check-ins — without tying up the team. See SMS & ITR.

Bring a real list. We'll build the flow on the call.

Bring a renewal list or an add-on offer. We'll build the campaign with you on the call and show you how to measure it.

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